ABOUT US :

Turning YOUR concepts into reality

We are proud to be a Veteran and Woman owned Business!

We have been serving the Wake County area since 2009. From large commercial plumbing projects, to small household renovation or servicing needs our team is ready to help.

Our experienced technicians are outfitted with top of the line plumbing tools, technology, and knowledge to help solve all of your plumbing problems, and install the modern state of the art fixtures of your dreams.

A man in a blue shirt and cap shaking hands with an elderly woman on a front porch, with a police vehicle and trees in the background.

Our Team

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ED

PRESIDENT

I started Plumbing Concepts in Holly Springs, North Carolina as a small family business with my wife and three sons back in 2009 after spending more than 30 years working in residential, commercial, and industrial plumbing in the northeast.

As a U.S. Navy veteran, I understand the importance of upholding the highest standards of professional and ethical conduct. Being honest and truthful in all interactions, taking responsibility, accountability, and making decisions that are always in the best interest of the customer.

These core values are essential for maintaining integrity and professionalism within the Navy, and also Plumbing Concepts,

It has been a sincere honor and privilege to serve the local Raleigh/Durham, and Wake County area for nearly 20 years. We now have a team of 20+ employees, and collaborate with more than 25 general contractors all throughout the triangle.

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ALICIA

VICE PRESIDENT

My husband and I started Plumbing Concepts as a family business back in 2009 with our two sons working from a home office and a travel trailer.

We started with one customer building new Papa Johns locations. We spent our first year traveling as far as we needed to go to build the business relationships to get our foot in the door of the North Carolina plumbing industry.

I was working full time in the software industry for more than 20 years in the beginning and managed Plumbing Concepts Inc. financials and human resources on the side early in the mornings and late at night to get us up and running.

Fast forward to 2026, a third son has joined our company business, and we now have a team of 20+ employees. We started with one general contractor to now having more than 25 that we collaborate with all throughout the triangle.

ED JR.

SENIOR PROJECT MANAGER

As a licensed P1 plumber, Ed has over 25 years of residential, commercial, and back flow certification plumbing experience.

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ROBERT

IT & LOGISTICS MANAGER

As an alumni of N.C. State university, with a B.S. in Plant Biology, Robert balances the rigors of two career fields while managing Plumbing Concepts I.T. and logistics departments.

As a licensed P1 plumber, Robert has over 16 years of residential, commercial, and back flow certification plumbing experience.

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LANCE

HUMAN RESOURCES & FINANCE MANAGER

Lance earned his B.S. in Business Administration and Management from Appalachian State University. Roll Neers!

Lance has spent much of his 15 year professional career in the commercial and residential trades business, and has extensive experience in administrative operations, front and back office, GAAP, and direct customer facing service which is invaluable for our operational efficiency and clientele satisfaction.

Lance is known for his acumen of meticulous oversight, attention to detail, and thorough quality assurance in our full spectrum logistical operations. All of this serves a paramount role in facilitating a seamless workflow for the PCI team and providing exceptional service to our clients.

Before joining us, Lance was an accomplished manager in a variety of trade industries. Outside of work, Lance enjoys fishing and spending time with his wife and taking vacations to the Caribbean.

https://www.linkedin.com/in/lance-gittins-a022482a/

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RON

SENIOR FOREMAN

Ron brings 16 years of expert hands on experience in both commercial and residential plumbing to PCI.

Ron’s has a unique skill set comprised of sharp analytical and diagnostic skills, a vast knowledge of and a strict adherence to state and local code, and a straightforward intelligible communication style.

Ron has established a longstanding reputation as one of the Raleigh, Durham, and greater Wake Counties most reliable and dependable foremen and trade professionals.

When Ron’s not at work, you can find him on a hockey rink as a player or referee. He has also recently taken up billiards, and plays in an APA league in the Holly Springs area.

Contact Us

FOR QUESTIONS, CONCERNS, OR SCHEDULING!

EMAIL: edfsr@myplumbingconcepts.com

PHONE: (919) 763-7757

LOCATION: 5513 Spence Farm Rd. Holly Springs, NC 27540